Shipping & Delivery

IMPORTANT

We strongly recommend sending all orders containing alcoholic items to a daytime or business address.  Such items require an adult signature for delivery, and will not be dropped off by the carrier if no person 21 years or older is not available to sign for them.

Weekend Delivery
800wine does not offer delivery services on weekends or on major holiday.  All UPS and FedEx delivery attempts will be made within Monday through Friday during normal business hours of 9AM to 5PM.  While we do not offer Saturday Deliveries on our site because UPS and FedEx do not offer the service for all addresses we are happy to accommodate the request whenever possible.  To find out if Saturday Delivery is an option for your order please contact us before placing an your order and a customer service agent will first verify if the service level is available for your order.  If the carrier method is available the customer service agent must place the order for you.  Please note Saturday Delivery will typically be an additional charge of $15 to $20 depending upon the finally delivery address.

 

Express Wine Shop Orders

Delivery generally within 2 – 5 business days to these states:
AZ*, CA, CO, CT, DC, FL, HI*, ID, IL, IN, IA, LA, MA*, MD*, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, ND, OH, OR, RI, TX*, VA, WA, WI, WV, WY.

How are wine gifts generally delivered to these states? »
(see Express Wine Shop Delivery paragraph below)  

Orders to international destinations
Orders for countries outside the US generally arrive within 5 – 7 business days.

Wine Shop

Delivery generally within 2 – 5 business days to these states:
CA, CO, HI, ID, IL, IA, MN, MO, NE, NM, NV**, ND, OR, RI**, WA, WI, WV, WY**.

Delivery generally within 30 days to these states:
AZ*, CT, DC, FL, IN, MA*, MI, NC, NJ, NY, OH, TX*
*) Delivery of alcoholic products not available in all areas of these states
**) not all winery products can be shipped to these states

Why is there such a big difference in delivery times? »
(see Reciprocal and Non-Reciprocal States paragraph below)  

Express Wine Shop Delivery

All Express Wine Shop orders are routed to companies that can ship the wine directly to you; very often these companies are in the same state as the recipient.

Reciprocal and Non-Reciprocal States

In "reciprocal" states (states that permit direct shipment of alcoholic products from out-of-state producers or licensed retailers, provided that the necessary permits are filed and the required taxes are paid), delivery is usually accomplished within 2 - 5 business days.

In other states, however, direct interstate shipment is not permitted ("non-reciprocal" states), and product must pass through a licensed wholesaler and retailer before it can be sold--or shipped--to a customer.  These states currently include AZ, CT, DC, FL, IN, MA, MI, NC, NJ, NY, OH, and TX in some cases.  Because bulk shipments to these states for winery products and wine shop products are currently sent out only twice a month from California, the delivery time depends on when the order is received in relation to the bulk shipment to the specific state. If the order is received just before the deadline for a bulk shipment, it could arrive as soon as 8 or 9 days after the order is placed. If, however, the order is received just after the deadline for a given shipment, then it will not be sent out until the next bulk shipment (generally 2 - 3 weeks afterwards), so final delivery could take as long as 25 business days. 

Please Note for Massachusetts Orders the name fo the billing company will be not list the name of 800wine.com but will be listed as Wine Delivery Service (South Liquor Mart).

The good news is that we have created a legal delivery system that enables you to have these fine wines shipped directly to you in states that prohibit direct shipment from California, where most of these wines are.  The orders are packed and shipped in refrigerated containers to each state, then shipped directly to you from a licensed retailer within your state.  The final courier is usually a national company such as UPS or Fedex.  Because the products are consolidated and need to move through the elaborate "three-tier" system, delivery does take a few weeks, but we think you'll find these wines worth the wait! 

Faster Delivery Options

Most wines in the wine shop can be shipped express to all reciprocal states, such as CA, IL, NM, NV, OR, WV, and several others. 

If you are looking for quick delivery to a state which prohibits direct shipments from out of state (again the current list of these states is AZ, CT, DC, FL, IN, MA, MI, NC, NJ, NY, OH, and TX in some cases) please be sure to click on our Express Wine Shop icon in the upper right corner of the homepage. This will give you a selection of great wines that are already in the state you'd like to ship to, all of which can be shipped from a licensee in the state directly to the recipient.  We are constantly working to enhance our selection of wines in the Express shop, and we welocme your suggestions! 

New York Wine Gift Baskets

New York law dictates that wine and food cannot ship in the same box or even from the same warehouse. To be able to legally service New York, our fulfillment partner will be shipping the gift baskets in 2 portions. The wine portion of the basket will be shipping from a New York warehouse and the food basket portion will be shipping from a New Jersey warehouse. The delivery time to New York addresses is the same from both warehouses (as the New York warehouse is on Long Island and the New Jersey warehouse is in Northern New Jersey), and both portions will be shipped by the same carrier, so most of the time, both portions will be delivered together. One issue that does come up on occasion is that since the wine shipment requires a signature and the food doesn’t, the food portion is sometimes left and the wine delivery is reattempted the next day. To alleviate confusion for the receivers a letter is included in both packages, informing the recipient that their gift will be arriving in 2 separate shipments.

Gift Baskets, Accessories, and other Non-Wine Items

Delivery of non-wine items is generally accomplished within 3 to 5 business days, though delivery times may be longer depending on distance, or during the holiday season.  For certain items such as cheesecakes, the shipping options are limited to overnight or 2nd day.  Cheesecake orders placed on Thursday after 11AM PST for overnight and 2nd day delivery will be shipped out the following Monday.  To arrange for a Saturday delivery you will need to call our customer service department and place your cheesecake order before 11AM PST.  Not all addresses can be accommodated for Saturday deliveries.  If you are placing an order for a birthday or special event and need it to arrive by a certain date, please contact us and we will do our best to arrange it for you.